GAO recommends uniform disclosure of airline fees | Washington Post
It’s time passengers were made fully aware of all those extra fees airlines have started charging: That’s the bottom line of a General Accountability Office report issued last Wednesday.
Faced with declining revenues, airlines now charge for such services as checking luggage, early boarding, seat selection and meals. Information on some of these fees is available only through airline Web sites and is not uniformly disclosed through the various channels travelers use to buy tickets, including aggregators such as Expedia and Travelocity and travel agencies, the GAO said. But all ticket purveyors should be required to disclose the fees in a clear and uniform manner, the office recommended.